INFORMATION
Our phone lines are open between Tuesday and Thursday 9am and 4.30pm.
Appointment & cancellation policy:
A non refundable deposit of £25 is required upon booking. In order to change the date of your appointment a 72 hour notice period is required.
Appointment lateness policy:
customers any later than 10 minutes will forfeit the right to receiving their deposit and appointment slot. Due to the current pandemic, we are unable to have customers inside the salon outside of their appointment booking slot.
Precautions:
A quick update on what you can expect from Rosa Massimo hair salons 19th July and beyond.
Wellbeing is at the upmost impotance for us, so in light of covid rules relaxing, we have decided to continue taking extra precautionary measures, to ensure you and our teams are safe...
Social distancing measures and screen remain in place.
Our team will continue to wear face coverings in the salon.
We kindly ask for all guest to wear their face covering in the salon.
We ask everyone to sanitise their hands on arrival
We will continued to thoroughly clean and sanitise station between each appointment
COMMUNICATION
We've been working hard to get the salon's up and running as per the guidelines submitted by the government, as well keeping you safe when attending via our new appointment based system.
View a copy of our risk assessment.
A few facts that will help answer any questions you may still have:
We are unable to give prices over email or by phone.
We now work by appointment ONLY; on booking an appointment we will require for you to make a deposit payment of £25.00 by bank transfer, this will be taken off your final balance on the day of attendance.
We can not carry out any colour services until a skin test has been completed, the test is to be completed at least 48 hours prior to your attendance.
You can order a skin test in our
Shop Section selecting the product Allergy Skin Patch Test and following the instructions from there.
Note online skin test orders can take up to 7 working days to arrive, ensure you order one in time for your appointment; the test is to be completed at least 48 hours prior to your attendance.
For any gents appointment info related to our Huddersfield unisex hair salon, download the app called "NEARCUT" using any smart phone, look up the salon name Rosa Massimo, and follow the instructions from there.
